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SHIPPING & RETURN POLICY


PAYMENT AUTHORIZATION

Before processing orders, we may have to verify payment for some orders.

ORDER PROCESSING

After receiving your order, we conduct quality control checks and testing in order to ensure product quality prior to shipment. The average processing time is approximately 4 business days, however, it can also be affected by the item’s stock status.

Shipping

As our goods are dispatched from different warehouses, your order may be shipped in separate packages.

Below are the average shipping times:

United States and Canada: 8 – 15 Business Days
United Kingdom, France, Spain, Germany, Netherlands, Ukraine, Japan, Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland: 10 – 20 Business Days
Rest of the World: 10 – 25 Business Days

Please note that if you are waiting for your package to arrive, there is a 99.9% chance it will arrive within the delivery window. In any event, we are here to help you be a satisfied customer. Just contact us.

Physical Goods Return Policy

Below you will find our current payment and refund/replacement policy. Please read it carefully as this is the official policy in force at the present time. We believe in a 100% customer satisfaction. Please email us with any concerns at support@justgirls.vip or call us at +1 (616) 228-0914.

Full refund if you don’t receive the order (all orders are tracked and this rarely happens) if you can prove that you didn’t receive your order within 60 days. That does not apply if the order did not arrive due to factors within your controls (i.e. providing the wrong shipping address). Other exceptional circumstances outside of our control.

You can get a full refund if the item is significantly different from our description, or you can choose a partial refund and keep the product.

Goods that are dispatched directly from the manufacturer need to be returned to them in order for the amount to be refunded.

In the event of a refund, Just Girls Vip will refund all the fees it has charged to facilitate the transaction excluding fees charged by the payment getaway, which are refunded at payment getaway’s discretion.

To claim your refund you need to apply within 5 days from receiving the order.

Digital Content Return Policy

The refund policy of any digital content is subject to the affiliate network that is selling the product. We will always offer a clear link to their Return Policy before you buy their product. We may use different affiliate networks for different products in order to provide the best possible offers.


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